FAQ
Frequently Asked Questions
Shipping
Q: How long does shipping take?
A: Orders are processed within 1–2 business days. U.S. shipping typically takes 3–5 business days. You’ll receive tracking information once your order has shipped.
Q: Do you offer international shipping?
A: At this time, we currently ship within the U.S. only.
Refunds & Exchanges
Q: Do you accept refunds or returns?
A: All sales are final — we do not offer refunds, returns, or exchanges unless stated otherwise for our vintage items. Please double-check your order before completing your purchase.
Q: What if my order arrives damaged?
A: We package every order with care. If your item arrives damaged, please contact us within 48 hours with photos so we can review and assist.
Jewelry Care
Q: How do I take care of my jewelry?
A: To keep your pieces shining:
- Avoid water, perfume, and harsh chemicals.
- Store in a cool, dry place when not in use.
- Gently wipe with a soft cloth after wear.
Q: Is the jewelry real gold or sterling silver?
A: Our pieces are fashion jewelry with high-quality plating. They’re designed for style and statement, not everyday water wear.
Other Questions
Q: Do you offer custom or personalized orders?
A: At this time, all items are ready-to-ship styles. Stay tuned for future drops!
Q: Can I buy your jewelry as a gift?
A: Absolutely! Our pieces make the perfect statement gift. You can also add a note at checkout if you’d like us to include a special message.